First Line Support Engineer Brighton £25,000-£28,000 + Benefits 4.5-day week: Mon-Thu 8:30-17:00 Fri 8:30-12:30 Hunters'' client, a respected and innovative technology company specialising in advanced computer-based measurement and automation systems, is looking for a proactive First Line Support Engineer. This is an exciting opportunity to join a collaborative engineering team, providing essential technical support while developing your career in a fast-growing, forward-thinking company. If you enjoy problem-solving, helping customers, and working hands-on with technology, this role is the perfect step to build your technical expertise and experience. First Line Support Engineer - Duties Provide first-line technical support to customers, sales, and configuration teams Handle product and application queries both pre- and post-sale Log, track, and resolve technical issues, escalating where necessary Manage product returns and repairs in line with ISO procedures Assist with product testing, compliance checks, and technical documentation Support internal training and knowledge sharing Contribute to continuous improvement and Lean initiatives First Line Support Engineer - Skills and Experience Relevant technical qualification or hands-on experience in electronics, IT, or computer-based systems Previous experience in technical support, helpdesk, or customer-facing support Strong problem-solving and organisational skills Clear, confident, and professional communication ..... full job details .....