Head of IT required by a market leading professional services organisation with offices across Wales and England, dedicated to providing exceptional services to their clients. Our client is seeking someone based within a commutable distance of their head office in Cardiff (or willing to relocate) and with prior experience in the professional services sector. Due to continued growth, they are seeking an experienced and dynamic Head of IT to lead and enhance their IT function. This critical role will lead a team that serves approximately 1000 staff members and will play a pivotal role in managing and evolving IT operations to meet the ever-changing demands of the business. The Head of IT will lead the implementation of their existing IT strategy and oversee day-to-day IT operations, ensuring the highest standards of service delivery and the safeguarding of the IT infrastructure. Key responsibilities include: Strategy Implementation: Execute and oversee the existing IT strategy, ensuring that IT projects are delivered effectively and aligned with the companies goals. Team Leadership: Manage, mentor, and develop a team of IT professionals across Service Desk, IT Security and Operations, and IT Training. Foster a collaborative and high-performance work environment. Service Desk Management: Ensure the IT service desk operates efficiently, providing exceptional support to staff across multiple offices. Service Delivery: Oversee the delivery of IT services, ensuring they meet ..... full job details .....