We are recruiting on behalf of a leading housing association for a Supported Housing Manager to lead and manage a supported accommodation service in Kettering. This is a temporary role for six months, requiring a dynamic, experienced individual who can hit the ground running. You will be responsible for managing a team of 5 support workers, ensuring the delivery of high-quality housing management and support services for customers with complex needs (including mental health, substance misuse, and learning disabilities).Role Benefits of this Supported Housing Manager:Competitive hourly rateFull-time hours (35 hours per week)Opportunity to work with a reputable housing associationSupportive work environmentAccess to training and development opportunitiesKey Responsibilities of a Supported Housing ManagerLead and manage a team of 5 support workers, setting clear objectives and providing guidance and support.Coach and develop the team, ensuring learning and development plans are in place.Ensure high-quality, customer-focused housing management and support services are delivered.Maintain strong relationships with external partners like Housing Options, Probation, and Social Care.Oversee the management of self-contained flats, addressing maintenance and tenant needs.Handle and resolve customer complaints, ensuring satisfaction and service improvement.Ensure adherence to policies, procedures, and relevant legislation.Set and monitor performance targets, ensuring service delivery ..... full job details .....