HVAC Technical Services Manager

Location: London (Hybrid – Office, Sites and WFH)
Salary: £65,000 + Train Allowances + Expenses
Benefits: 25 Days Holiday + Pension + Excellent Career Development

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About Us

Our client  we provides high-quality technical building services across commercial and hospitality clients in London. We are seeking a HVAC Technical Services Manager to oversee our service and maintenance contracts, lead a small but skilled team, and ensure exceptional client satisfaction across prestigious sites.

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The Role

As the HVAC Technical Services Manager, you will play a pivotal role in managing the delivery of planned and reactive service contracts, providing technical support to engineers, and building strong client relationships. This is a hybrid role with flexibility between office, site, and remote working.

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Key Responsibilities

- Oversee and manage service and maintenance contracts across London.
- Provide technical support and leadership to a team of 5 AC Engineers and 3 Multi-Skilled Engineers.
- Conduct bi-weekly client visits to ensure service excellence and maintain strong relationships.
- Carry out asset surveys, site audits, and technical reports.
- Manage staff performance, appraisals, and development within the team.
- Ensure compliance with health and safety, statutory, and industry standards.
- Work closely with senior management to improve service delivery and identify opportunities for innovation.

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Requirements

- Proven experience in a technical management role within HVAC, Building Services, or Facilities Management.
- Strong knowledge of commercial HVAC systems (AC, chillers, boilers, controls).
- Ability to manage a small team of engineers, providing both technical and managerial support.
- Excellent client-facing and communication skills with the ability to build trust and long-term relationships.
- Strong organizational and problem-solving skills with a proactive approach.
- Flexibility to travel to client sites across London.

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Package and Benefits

- £65,000 annual salary
- Train allowances covered + expenses
- 25 days holiday + pension scheme
- Hybrid working (office/site/WFH flexibility)
- Monday – Friday, 8am – 5pm
- Opportunity to work on prestigious commercial and hospitality contracts