Job title: Junior Quality Engineer Location: Westerham Salary: £27-29k Hours: Monday to Thursday 8.30am to 5pm, Friday 8.30am to 3.45pm Key Responsibilities of Junior Quality Engineer: Take ownership of RMA (Returns Material Authorisation) processes, including:Managing customer returnsLogging and tracking non-conformancesAct as a key point of contact for customer communication (email and Teams)Liaise with engineers and the Operations ManagerSupport the investigation and testing of returned productsAssist with quality administration tasksRecord and manage non-conformance dataProvide practical support, including basic assembly, disassembly, and minor repairs Skills and Experience of Junior Quality Engineer: Essential: Good IT skills (particularly Microsoft Office 365)Strong communication skills (both written and verbal)Comfortable communicating with customers Desirable: Engineering or related degree (or similar background)1 5 years experience in quality, inspection, or engineeringAny exposure to software or hardware environmentsBasic hands-on mechanical skills (assembly/disassembly)Experience reading engineering drawings Training and Development of Junior Quality Engineer: All elements of the role are trainable Opportunity to develop into: Conducting internal auditsLeading non-conformance investigationsTraining provided in auditing and quality processes If you are interested in this Junior Quality Engineer position, please click apply now or call Molly at Orion Reading ..... full job details .....