Service Engineer – Fire & Security Systems
Location: Birmingham, West Midlands
Salary: up to 40K + Uncapped OT + Call out payments.

Our client is seeking an experienced Service Engineer to join our dedicated team in the West Midlands. In this role, you’ll be responsible for maintaining and servicing Fire and Security systems, ensuring they operate to the highest standards.

You’ll be working across a defined region of the UK, with the chance to gain certifications in industry-leading systems such as Gent, while benefitting from our uncapped engineering commission scheme.

The Role

• Provide maintenance and servicing to fire and security systems in line with British Standards.
• Complete scheduled service visits efficiently and to a high standard.
• Communicate effectively to ensure system status and recommendations are clearly understood.
• Liaise with service administrators and internal teams to meet service commitments.
• Respond to emergency call-outs and complete remedial repairs or minor system upgrades as required.

Systems you will work with:

• Fire: Gent, Notifier, Advanced
• CCTV: HikVision, Avigilon, Dahua
• Intruder: Galaxy, Texecom
• Access Control: Paxton, Honeywell, Gallagher

What We’re Looking For

• Proven experience servicing and maintaining fire alarms, CCTV, intruder alarms, and access control systems.
• Ability to identify, test, and terminate relevant cabling correctly.
• Strong fault-finding skills and a logical approach to problem-solving.
• Excellent customer service, communication, and organisational skills.
• Technical knowledge of fire alarm cause & effect testing, as well as manufacturer systems such as Notifier and Gent (training available).

What’s in It for You?

• Competitive salary + uncapped engineer commission scheme
• 23 days’ holiday (increasing with service) + bank holidays
• Company vehicle + fuel card
• Paid overtime and travel time (minus 30 mins each way)
• Pension scheme (via Royal London)
• Employee discount programme (over 800 national retailers)
• Life assurance & employee welfare assistance programme
• Industry-leading training and career development opportunities

Security Vetting
Offers are subject to satisfactory security vetting in line with industry requirements.