Job Title: Onsite Product Support Specialist Job Type: Permanent Salary: £40-50k Working arrangement: 5 days a week onsite Office Location: Central London About the Client An intermediary in the financial services industry that''s become a leading provider of responsible asset facilitation services across a diverse range of products and instruments in both the primary and secondary markets. About the Role: A Product Support role, focussing primarily on a market-leading, Real Time trade and post-trade services platform which provides continuous coverage and enables clients worldwide to purchase from a responsible, diverse asset inventory via a secure, web-based portal for onward sale to their own clients and counterparties. Key responsibilities include: To elicit, analyse and document business requirements for clients Support of development, testing and implementation of changes to the platform Support Clients On-Boarding and client testing requirements Providing application demos to clients Required Skills and Experience Strong analytical skills (Business Analysis background preferred) Ability to relay requirements and interact with developers Knowledge of the SDLC and experience of managing testing processes Strong understanding/support/testing of APIs Degree in technical, computer science or information technology (desirable) Previous experience of client interaction/onboarding in a support environment would be ..... full job details .....