Governance Support Officer Location: Ellesmere Port, CH65 0BE Start Date: ASAP Contract Duration: 2+ months Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £ 16.35 per hour Job Ref: (phone number removed) Job Responsibilities Support the effective use of the Unit4 system for Cheshire East and Cheshire West and Chester councils. Maintain the UNIT4 Microsite and coordinate communications and training for users both online and in-person. Provide guidance on policies and ensure training documents are current. Respond to user queries and escalate complex issues when needed. Act as a contact for system users to ensure efficient service delivery. Assist in managing workload peaks and prioritizing key projects. Support service transformation and improvement initiatives. Provide information and support for user groups and forums. Use data to inform on demand and propose innovative solutions. Person Specifications Must Have Relevant finance or business qualification (e.g., ECDL, AAT, BTEC, NVQ3). Experience in Transactional Finance, Billing and Debt, Recruitment and Pay. Experience in designing and delivering training material. Experience in customer relationship and change management. Ability to interpret and present data effectively. Commitment to Council values and objectives. Ability to work under pressure and manage problems. Strong interpersonal and communication skills. Innovative thinking and ability to motivate people. Nice ..... full job details .....