Consulting and recruiting for over three decades we now help customers in Airports , Energy , Metro , Ports , Rail , Roads , Telecoms, Waste and Water and can supply staff, labour and support services to civil engineering contractors, subcontractors, utilities, infrastructure owners and operators nationally. Main purpose of the job The primary function is to collect and reconcile credit notes and invoices owed to the company. You will with the team manage allocated customer accounts, ensuring that new customers have healthy credit and that existing customers have settled monthly accounts in a timely manner. You will be involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to inspire customer loyalty and satisfaction.This role requires a minimum level of intermediate excel skills including VLOOKUP, pivot tables and SUM if ability. Main duties Producing reports on overdue debts and statements of account; Compiling and issuing of client specific reports, invoices or applications for payment; Ensuring all invoices/billing generated and issued in accordance with clients requirements on a timely basis; Creating and upholding payment procedures and policies that ensure timely payment; Resolving client queries and liaising with the Client for Purchase orders and invoice arrangements; Debtor management/chasing clients for debts via phone and email; Maintaining the ledger in good order and ensuring all queries are dealt ..... full job details .....