Customer Service Assistant Wisbech Contract £13.26 per hour Our client is seeking an experienced Customer Services Advisor Fully Office based in Wisbech no hybrid working. The hours are Monday - Thursday 8.45am - 5pm and Friday 8.45am - 4.30pm. Provide a professional, welcoming, and efficient front-line reception and multi-channel customer service to the public and visitors, while supporting the wider Customer Services team with administrative tasks. Take ownership of enquiries and aim to resolve them at the first point of contact by using online resources, collaborating with colleagues, and working with CCC services and partner agencies. Ensure every interaction is customer-focused, accurate, and delivered to a high standard. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs Confident understanding and application of Customer Service principles and procedures A customer service background with proven experience of interacting with customers face to face, online and by telephone. Demonstrable customer focus with a commitment to work towards a relevant professional qualification. Working understanding of Windows and Microsoft packages (including: Word, Excel, E-mail, Power Point, Internet) Understanding a requirement for confidentiality Knowledge of office systems/procedures Knowledge of Council policies and procedures Experience of local authority working An understanding of legislation and ..... full job details .....