Internal Sales Account Manager

Are you a proactive sales professional who gets real satisfaction from seeing relationships grow - not just chasing the next quick win£
If you love sales for the long game - building trust, understanding your customers, and adding real value - rather than endless cold calls and "on to the next," this could be your perfect next step!
We''re working with an innovative, fast-growing manufacturer of security products based in Crawley. Following a period of exceptional growth, they''re creating a brand-new Internal Sales Account Manager - a unique opportunity for someone who wants to truly make it their own while playing a vital part in the company''s continued success.
What you''ll be doing:
As Internal Sales Account Manager, your focus will be on upselling service and warranty packages to both new and existing customers by understanding their key needs and providing the best-fit solutions. You''ll build strong, long-term relationships with your accounts through proactive communication - phone, email, and in-person visits.
You''ll also:
- Cross-sell within existing accounts to uncover new opportunities
- Tailor and amend customer service contracts based on specific requirements
- Collaborate with the wider sales and operations teams to deliver seamless support
- Take the initiative to deepen customer engagement and ensure maximum account coverage
This isn''t a numbers game - it''s about quality, consultative sales and becoming a trusted partner to your clients.
What we''re looking for:
- Proven experience in a similar account management or consultative sales role
- Background in manufacturing, engineering, or a related B2B technical market is ideal
- A natural relationship builder with a proactive, customer-first mindset
- Confident tailoring solutions and spotting opportunities for upsell or cross-sell
- Comfortable with occasional UK travel for face-to-face client meetings
- A collaborative, forward-thinking team player who adapts to different markets and client types
The Package:
- Crawley, office based
- Mon-Fri, 8:30am-5:00pm
- £35,000-£38,000 DOE + Bonus (after probation)
Why Join£
This is an exciting time to join a business going from strength to strength, where your voice will be heard, your ideas valued, and your success truly recognised. With real autonomy and support, this is a great opportunity to grow your career alongside a growing brand.
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