Customer Service Advisor - Norwich - 27,500 Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Care Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from you! What''s in it for you?Permanent role with full-time hours (39.5 hours per week)Salary - 27,363Holiday - Enjoy up to 33 days of holiday per year, along with various benefits such as product discounts, private healthcare, birthday presents, and more!Fantastic progression and development opportunities within the organisationHybrid working arrangement after a comprehensive training period.Responsibilities will include:Providing support to customers, primarily over the phone but also through email and live chat channels. This includes addressing and resolving queries, including delays and complaints.Collaborating with their team to resolve delivery issues and identify any stock discrepancies.Assisting the team leader with additional administrative tasks. What are we looking for?Previous experience in a fast-paced customer service role, preferably within a call centre environment.Possess an empathetic and motivational attitude towards customers.Ability to work calmly under pressure and adapt to changing tasks with little notice.Demonstrated drive to deliver top-quality customer ..... full job details .....