We''re looking for a Sector Insights Manager to join our team and play a key role in shaping how Saint-Gobain understands customer needs and translates insight into future solutions.Working closely with our Head of Sector Development, this role focuses on getting close to customers, understanding their experience across the full project lifecycle, and identifying where we can improve, innovate and create new value.This is a highly customer-facing insight role. You''ll spend time with customers on site and in real project environments, mapping the customer journey from start to finish and uncovering what works well, where the gaps are, and where new opportunities exist.This role blends customer engagement, insight generation and innovation, making it a great opportunity for someone who enjoys listening, learning and turning real-world feedback into meaningful change.This is a full-time permanent role offering hybrid working, with national travel required to engage customers and stakeholders. What we''re looking for:Is naturally curious and customer-focused, with the ability to listen deeply and draw out meaningful insightIs comfortable working directly with customers and understanding their experiences and challengesHas experience in a customer-facing, insight or research-led roleCan translate real-world feedback into structured insight and clear recommendationsIs confident operating in open-ended environments and shaping direction through discoveryBuilds strong relationships ..... full job details .....