Vehicle Service Manager Role at Leading Gloucester Dealership

Our client, a reputable multi-franchise-approved car dealer group operating since 1994, is seeking a dedicated Vehicle Service Manager to join their Gloucester dealership. This role offers an excellent opportunity for an experienced automotive professional to lead a team and contribute to a customer-focused service operation.

Benefits:

• Up to £40,000 per annum base salary, negotiable based on experience
• Uncapped performance-related bonus, with earning potential exceeding £50,000 annually
• 31 days annual leave, increasing with service
• Personal company car
• Full manufacturer-approved training programme
• Company pension scheme
• Healthcare provisions, including staff discounts, online retail benefits, discounted gym memberships, free MOTs, and 50% off services
• Career development opportunities within a business recognised as a ‘Best Company to Work For’ by the Sunday Times
• Working hours: 8:00am-6:00pm Monday to Friday, plus 1 in 2 Saturdays (8:30am-12:30pm)

Duties:

• Lead and manage a team comprising 4 Vehicle Technicians, 2 Service Advisors, and 2 Apprentices
• Oversee daily workshop operations, ensuring maximum utilisation of workshop facilities
• Maintain high standards of customer service, ensuring customer satisfaction
• Support and develop staff to optimise team performance
• Ensure adherence to company policies, health and safety standards, and statutory requirements
• Drive profitable sales of labour and workshop services
• Monitor and improve workshop efficiency and workflow
• Support the business in building and maintaining strong customer relationships
• Participate in continual process improvements to enhance service delivery

Requirements:

• Proven experience as a Service Manager or Aftersales Manager within a franchise-approved dealership
• Supervisory or assistant management experience within a small to medium dealership considered
• Strong leadership and team management skills
• Excellent customer service skills
• IT literacy and familiarity with dealership management systems
• Valid UK driving license with minimal points
• Ability to work effectively under pressure and lead a team towards operational excellence
• Reside within a reasonable commuting distance of Gloucester

This is an outstanding opportunity for a motivated Vehicle Service Manager seeking career progression within a highly regarded automotive business.

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.