Executive Support Officer

Location: 1 Catford Road, Catford, London, SE6 4RU
Start Date: ASAP
Contract Duration: 6+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 21.45 per hour 
Job Ref: OR10030
 
Main Responsibilities

• Provide efficient, modern, and appropriate administrative and organizational support to the Council’s Senior Leadership Team.
• Develop strong relationships with senior officers and colleagues across the Council.
• Draft regular reports, briefings, and correspondence on behalf of the Director to a high-quality standard.
• Regularly undertake research, information gathering, and policy work on complex issues related to the Directorate's activities.
• Undertake minor project work on behalf of Directors as appropriate.
• Support Directors in effectively managing their divisions, utilizing a strong understanding of Directors’ priorities.
• Work collaboratively with colleagues across the Chief Executive’s division to support the Senior Leadership Team.

Personal Duties

• Draft reports, briefings, and communications materials for staff, Councillors, partners, and residents.
• Routinely carry out research, obtain information, and prepare briefings for the Director or other officers.
• Participate in multi-disciplinary projects and provide regular feedback on progress.
• Maintain an awareness and understanding of matters, priorities, and key issues affecting the Directorate.
• Advise Directors on key issues within the division, directorate, or Council that require attention.
• Attend meetings on behalf of Directors, taking notes and reporting back as necessary.
• Effectively use Microsoft tools such as PowerPoint and Word for high-quality, professional output.
• Maintain diary and plan workloads of Directors, liaising with other Support Managers and Officers.
• Set up and maintain administrative systems for effective forward planning and record keeping.
• Service meetings chaired by the Director, preparing and dispatching papers, and ensuring follow-up actions.
• Process and draft Council questions, freedom of information requests, complaints, casework, and member inquiries.
• React effectively and in a timely manner to demands and deadlines set by Directors.
• Work flexibly and provide cover for colleagues within the team as required.
• Participate in the development of team priorities and objectives.
• Develop and update procedures within own work area to comply with changing needs.
• Work tactfully and professionally with internal and external contacts at all levels.

 
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