Credit Controller The primary focus of this role will be managing the company s debtor s ledger, ensuring timely collection of outstanding payments, and maintaining strong relationships with customers and working with internal teams such as billing and finance to deliver a comprehensive credit control service. You will also have a basic understanding of finance processes such as journal sheets and simple transaction processing. Manage and monitor the debtor ledger to ensure timely collection of payments. Make regular contact with customers via phone, email, and letter to chase overdue invoices. Negotiate and agree repayment plans where necessary. Maintain accurate and up-to-date records of all credit control activity. Escalate problematic debts to the Finance Manager in a timely manner. Review and assess creditworthiness of new and existing customers. Set and manage customer credit limits in line with company policy. Resolve customer invoice queries promptly to remove payment barriers. Understand basic journal sheets. Assist with posting and reconciling transactions as required. Provide support to the finance team with ad-hoc data entry and processing tasks. Credit Controller Skills required Proven experience in credit control or collections. Strong communication and negotiation skills. High attention to detail and accuracy in record keeping. Ability to work independently and manage own workload. Proficiency in Microsoft Office, particularly Excel. Confident and ..... full job details .....