Support Worker - Oxford, UK

Join a dedicated team committed to transforming lives and creating lasting change for individuals experiencing homelessness in Oxfordshire. Our organisation provides a compassionate, supportive environment where every person is valued and empowered to regain stability and independence. We pride ourselves on delivering high-quality, holistic support tailored to each individual''s needs, working collaboratively with local agencies and community partners. If you are passionate about making a positive impact and thrive in a dynamic, supportive setting, this is an excellent opportunity to develop your career while contributing to meaningful social change.

• Participate as part of a team managing a new and dynamic service supporting individuals with complex needs, including mental health, physical health, and substance misuse issues.
• Assess and manage risks for clients and the service, ensuring safety and well-being at all times.
• Deliver high-quality care, support, and housing management in accordance with organisational policies and procedures.
• Work collaboratively with partner agencies to provide holistic, wrap-around support tailored to individual needs.
• Develop and implement client-centred support and risk management plans, aiming for suitable move-on options within six weeks.
• Engage with clients to build positive relationships, motivate progress, and encourage participation in their recovery journey.
• Manage challenging situations effectively, ensuring safety for clients and staff, and report safeguarding concerns promptly.
• Maintain accurate and timely case records, update IT systems, and produce reports as required.
• Contribute to a positive, inclusive working environment that values diversity and promotes equality.
• Participate in rota shifts, including evenings, weekends, and bank holidays, to ensure continuous support coverage.
• Support clients with housing benefit claims and other administrative tasks related to tenancy management.

• Understanding of the needs of homeless people and experience working in a face-to-face support environment.
• Experience working with individuals with complex needs, including mental health, physical health, and substance misuse issues.
• Knowledge of trauma-informed care and move-on options for clients.
• Excellent communication skills, with the ability to connect, motivate, and adapt approach to diverse clients and stakeholders.
• Strong decision-making skills, with the ability to assess risks and respond effectively in challenging situations.
• IT literacy, including proficiency with Microsoft Office packages and database management.
• Ability to work independently and as part of a team, demonstrating self-motivation and a proactive attitude.
• Relevant qualifications or certifications in health, social care, or related fields are desirable.
• Commitment to safeguarding, equality, and diversity principles.

If you are passionate about supporting vulnerable individuals and want to be part of a compassionate organisation making a real difference, we encourage you to apply today. Join us in creating a safer, more inclusive community where everyone has the opportunity to rebuild their lives. Submit your CV and supporting statement now to take the next step in your career with us.