We''re delighted to be working with a National insurance broker who are looking to recruit an experienced Commercial Account Handler to join their growing team in Stoke-on-Trent. This is a fantastic opportunity for someone who enjoys managing client relationships and delivering exceptional service within a supportive, forward-thinking business that values its people and rewards expertise. The Role: As a Commercial Account Handler, you''ll be responsible for managing a portfolio of commercial clients, ensuring renewals, mid-term adjustments, and day-to-day queries are handled promptly and professionally. You''ll work closely with Account Executives, supporting them in maintaining and developing key client relationships. Key Responsibilities: Managing renewals, amendments, and client servicing across a range of commercial accountsPreparing documentation, renewal reports, and presentationsNegotiating with insurers to secure competitive and comprehensive coverAssisting Account Executives with client meetings and development opportunitiesEnsuring all activity meets FCA and internal compliance standardsBuilding strong relationships with clients and insurer partners About You: Experience in commercial insurance broking (SME or mid-market level)Good technical knowledge of commercial classes such as property, liability, motor, and combinedExcellent communication and client relationship skillsConfident managing your own workload and prioritising effectivelyActuris or similar broking ..... full job details .....