Your new company An established and customer-focused organisation, committed to delivering high-quality products and exceptional service. Due to continued growth, they are looking to appoint a Sales Administrator to join their Sales Order Processing (SOP) team. Your new role As the Sales Administrator, you will play a key role in supporting the SOP function by managing customer enquiries, preparing quotations, processing orders, and maintaining strong customer relationships. Acting as a central point of contact, you will ensure all sales and order processes run smoothly from initial enquiry through to delivery. You will be responsible for: Responding to sales and order-related enquiries from new and existing customers.Preparing accurate quotations in line with customer requirements and recommending alternative or additional products where appropriate.Following up on outstanding quotations and recording all customer feedback using the CRM/Sage 200 system.Supporting and maintaining effective client relationships, contributing to the growth and development of customer accounts.Understanding and interpreting customer logistical and delivery requirements.Collating product feedback from customers and communicating insights to internal departments.Participating in relevant training and development to support departmental and organisational objectives. What you''ll need to succeed Previous experience in sales administration or customer service.Excellent organisational skills with ..... full job details .....