Epicor Support Analyst Haslingdon, hybrid(remote considered) Competitive Salary + Benefits Full Time, PermanentMRD Recruitment is delighted to be working on behalf of a leading manufacturing business to recruit an Epicor Support Analyst.This is an excellent opportunity for someone with strong Epicor ERP support experience to join a growing business where you''ll play a key role supporting users, improving reporting capability, and driving continuous improvement across the ERP system.You''ll act as the first point of contact for Epicor-related queries across the business while also supporting reporting, data integrity, and process optimisation.Key ResponsibilitiesProvide first-line support for Epicor ERP users across production, planning, procurement, warehouse, quality, finance, and customer service teamsTroubleshoot and resolve Epicor-related issues, escalating where requiredCreate and maintain reports, dashboards, BAQs, SSRS reports, and data extractsSupport continuous improvement initiatives across operational and manufacturing processesAssist with Epicor master data management and data governanceSupport testing, user acceptance activities, and system updatesProduce and maintain user guides, SOPs, and support documentationWork closely with stakeholders to understand reporting and process requirementsSkills and Experience RequiredPrevious experience supporting Epicor ERP / Epicor Kinetic within a manufacturing or distribution environmentExperience with Epicor reporting ..... full job details .....