Job Description

Closing date:Customer Team MemberLocation: 2 Bridle Path, Woodcote, Reading, RG8 0SEPay: £12.60 per hourContract: 12 hours per week + regular overtime, permanent, part timeWorking pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training providedYou can apply for this role using your mobile device (no CV needed!)

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.

What you''ll doFriendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experienceWork together to make everyone''s day better – supporting your store colleagues to solve problems for customers and membersMake sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should beHelp introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns togetherSupport your local community – get involved in all kinds of activities and events!

This job would suit people who haveA genuine care for the needs of customers and membersGreat people skills, with the ability to build positive relationships with customers and colleaguesA positive approach to change and problem solvingThe flexibility to work a range of different shifts

Why Co-op?30% discount on all Co-op products in-store plus 10% discounts on all other brandsA pension scheme with up to 10% employer contributionsWagestream– a money management app giving you access to a percentage of your pay as you earn it31 days of holiday (including