Customer Services Officer Salary: 31,402 per annum plus excellent benefits Hours: 35 hours per week, between 08:00 and 17:00 Contract Type: Permanent Location: Office based Closing Date: 30 September Interview Date: 14 October Our Client''s vision is Great homes. Strong communities. Bright futures. This vision supports Our Client''s mission to provide quality homes and community-enhancing services to those in need. As a social landlord and a major stakeholder in the communities it serves, Our Client works to tackle societal issues and help reduce the inequalities faced by local communities. Fundamental to this is the provision of high-quality housing that residents are proud to call home. What will your role be? The Customer Services Officer team is the first point of contact for customers, resolving a wide range of housing-related queries over the phone and through digital channels. You will work as part of the team to deliver a consistent, high-quality, customer-focused service, responding to all enquiries and ensuring customers are treated fairly, listened to, and that their concerns are acted upon. For further information, please review the job description within the recruitment pack. Who are we looking for? You will have a general level of education, including GCSE Maths and English (Grade A -C/9-4) or equivalent, together with experience of delivering high-quality customer service through a variety of communication methods, including telephone, face-to-face and ..... full job details .....