Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company''s current portfolio includes brands such as Holiday Inn, Holiday Inn Express and

CiTi Hotels,

located across the UK, Europe and the Caribbean.An excellent opportunity has arisen for a Food and Beverage Supervisor at our Holiday Inn Express i n Cardiff Airport y ou will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.Creating great Food and Beverage memories can come from many places, the sights, sounds, smells and more importantly our service. As Food and Beverage Supervisor you will supervise the day to day operation of the Food and Beverage operation, whether this be breakfast, lunch or dinner, in our Bar, Restaurant or Meeting and Events rooms. You''ll welcome our guests, recommend food and drink options and help keep service on track and up to standard. By tailoring each of our guests'' experiences to their unique tastes, you''ll help create memories that are as delightful as our dishes.Join us and enjoy the following benefits:

Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage ServicesEmployee Assistance and Welfare ProgramHealth PlanLife InsuranceCashback and discounts on the leading high street retailersComplimentary Meals on dutyEmployee of the Month and Employee of the Year celebrationsRecommend a friend schemeExcellent Training and DevelopmentWhat will your key responsibilities and duties be:Create a warm welcome to everyone and set the tone for each of our guests'' experience.Supervise the team''s everyday activities, plan and assign work wo ensure the shift runs smoothly.Work with the team to present each meal that is a feast for the eyes and a treat for the taste buds. Whether this be in our Restaurant, Bar, Room Service or Meetings and Events.Prepare and serve drinks to our high standards, whilst taking into consideration each of our guests'' requirementDevelop your team to ensure that our guests receive a great service as part of our conference and events function, either by food service or room set upDeal with all payment transactions (cash, card and room charging) in the correct manner according to company guidelines.Clear down and set up our facilities as required.Act a Champion for any new Food and Beverage policies, procedures or systems.Mentor and act as a point of support for all our Food and Beverage Team Members and Trainees.What we are looking for:Previous hotel experience as a Food and Beverage Supervisor or a strong Food and Beverage Team Member, ideally from a branded hotel background.Experience in offering exceptional customer service.A good knowledge of Food Safety polices and regulations.Understanding the needs of supervising a Team on a daily basis.Proactive, composed, enthusiastic, approachable, able to build strong rapport with guests and other Team MembersExcellent communication skills in all aspects; good organisational and administrative skills with an eye for detail.Willing to work a flexible schedule including evenings, weekends and bank holidays;We are an equal opportunity employer. We believe in recruiting a diverse workforce that promotes inclusive, people focused culture

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