CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting for a Senior Workplace Experience Coordinator to join our team in Belfast on a permanent basis. About the Role: As a CBRE Workplace Experience Senior Coordinator, you''ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.What You''ll Do: First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.Make a memorable first impression by answering the telephone in a professional manner.Arrange and confirm recreational, dining, and business activities on behalf of the requestor.Manage janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.Escalate inquiries or complaints from employees, guests, and co-workers.Provide support for the team as directed including office supply management, meeting coordination, and equipment care.Create customized client materials that follow brand guidelines.Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals ..... full job details .....