Bramah Recruitment are on the hunt for an Account Manager with experience in the Pharmaceutical sector specifically with knowledge of Pharmacies and their day to day operations. This is a fantastic role for a well established tech business that will see the successful candidate assisting existing client bases, enhancing their customer journey and ensuring a smooth delivery of service. Responsibilities:- Working closely with existing Pharmacy customers to continue to grow and build trusting partnerships ensuring they are utilising the product offering effectively. - To act as the primary contact for clients responding to support queries. - To manage initial onboarding and product implementation to ensure that the service provision is started efficiently. - To proactively monitor the service provision to identify and react to potential service issues before they escalate. - To provide regular product feedback internally to assist in the continual improvement of the service offering. - To work collaboratively with all organisations involved with Pharmacies, including GP''s and Care homes to drive efficiencies. Skills:- A thorough understanding of Pharmacies operationally, common pain points experienced when medication is administered to patients and the systems used to record this. - Accredited Checking Technician qualification for Pharmacies would be desirable.- Excellent communication skills both written and verbally. - Strong organisational skills with the ability to ..... full job details .....