Lutterworth based - 5 days in the officePermanentMonday to Friday - 35hrs ()£35,000 - £40,000 pa (depending on experience) Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.The key responsibilities of an Insurance Account Executive (Renewals):Conduct fact-finding calls to identify clients'' requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant''s needs.Achieve income and conversion targets by maximising use of team resources.Accurately document all customer interactions and maintain data integrity within Acturis.Balance company policy with customer benefit in all decision-making processes.The minimum requirements for the Insurance Account Executive role (Renewals):1 - 2 years commercial insurance experiencePrevious experience in telephone-based insurance renewals or account managementDemonstrable commitment to customer satisfaction and professional integrity.Ability to handle challenging customers and complaints with patience and professionalism.Proven team-player with a strong work ethic and willingness to work occasional overtime.Highly organised, detail-oriented and able to multitask in a fast-paced environment.The ideal candidate for the ..... full job details .....