Research and Knowledge Exchange Services Officer Full time, Permanent Salary Grade 5 is £39,361 - £43,104 per annum, (commensurate to experience) including London Weighting Hybrid work available at minimum 3 day(s) onsite This frontline role provides researchers with a dedicated and knowledgeable source of information and solution-led first-line support for the core business of the Research and Knowledge Exchange (RKES) department. RKES is responsible for the operational running of the PGR programme, which also encompasses admissions, student finance, fees, disabled student allowance and academic registry. The role holder will be the first contact point and have a beginning-to-end view of PGR student studies and be able to directly influence day-to-day administrative practice. The role would be particularly suited to someone with an interest in developing their existing skills and knowledge of continuous improvement methodologies, project management and technological adaptation. You will work closely and proactively with internal and external academic staff and PhD candidates in the Research Degrees Programme to implement and maintain appropriate and consistent administrative systems and processes from the point of PhD candidate enquiry, admissions and registration through to the conclusion of examination business, award and graduation. You will play a pivotal role in the design of PGR systems and process enhancements in the first year in post, during which the role will ..... full job details .....