Estate Agent Sales Administrator
Estate-Agent-Sales-Administrator-Overview:
- -27,00030,000-Basic-Salary
- Monday-Friday,-5-days-per-week-office-based
The-Sales-Administrator-is-a-vital-role-within-our-team,-tasked-with-ensuring-the-seamless-progression-of-property-sales-from-offer-to-completion-whilst-upholding-high-standards-of-compliance,-organisation,-and-client-service.-This-role-demands-a-proactive,-detail-focused-individual-who-can-multitask,-communicate-effectively,-and-utilise-systems-to-support-team-objectives.-In-return,-we-provide-a-supportive-work-environment,-opportunities-for-professional-development,-and-incentives-for-outstanding-performance.
Estate-Agent-Sales-Administrator-Key-Responsibilities:
- Compliance:-Keep-abreast-of-legislation,-including-health-and-safety,-GDPR,-and-AML.-Ensure-the-office-remains-fully-compliant-and-verify-that-brochures-adhere-to-CPR-standards-(including-Swift-QR-Code/link).
- System-Utilisation:-Effectively-use-Reapit-for-call-dates,-reminders,-file-notes,-and-correspondence.-Fully-employ-progression-milestones-and-the-Mortgage-page-to-track-and-manage-sales.
- Organisation:-Manage-emails,-clear-voicemails,-and-maintain-accurate-daily-task-sheets.-Allocate-tasks-promptly,-prioritise-work-under-pressure,-and-ensure-general-office-maintenance,-including-stock-levels-and-accurate-message-taking.
- Client-Interaction:-Maintain-a-professional-telephone-manner-(answering-within-three-rings),-present-a-smart-appearance,-and-communicate-confidently-at-all-levels.-Deliver-friendly,-approachable-service-to-clients.
- Quality-Control:-Ensure-branch-windows,-webpages,-social-media,-and-property-details-are-free-from-spelling-or-grammatical-errors-and-feature-high-quality-photos.-Maintain-meticulous-attention-to-detail-across-all-tasks.
- Pipeline-Management:-Accurately-forecast-completions,-meet-branch-targets,-and-proactively-address-challenging-files-to-keep-sales-on-track.
- Sales-Progression:-Efficiently-progress-sales-from-offer-to-completion,-ensuring-timely-return-of-forms,-drafts,-searches,-and-mortgage-offers.-Negotiate-where-required,-analyse-surveys,-and-guide-clients-towards-exchange-and-completion.
- Incentives-&-Opportunities:-Contribute-to-team-KPIs-through-solicitor/survey-referrals-and-Google-Reviews.-Build-confidence-in-using-systems-to-maximise-incentive-opportunities.
Estate-Agent-Sales-Administrator--Required-Skills:
- Technical-Proficiency:-Competent-in-Microsoft-Word,-Excel,-PowerPoint,-and-Teams.-Able-to-navigate-and-update-the-company-CRM,-write-power-reports,-and-use-AI-tools-to-tailor-the-Business-Information-Base-(BIB)-to-office-needs.
- Multitasking-&-Time-Management:-Ability-to-prioritise-tasks,-meet-deadlines,-and-work-efficiently-under-pressure-whilst-maintaining-punctuality.
- Communication:-Friendly,-approachable,-and-able-to-converse-professionally-with-clients-and-colleagues-at-all-levels.
- Attention-to-Detail:-High-standards-in-quality-control,-ensuring-accuracy-in-all-documentation,-communications,-and-property-presentations.
- Problem-Solving:-Ability-to-identify-and-resolve-issues-in-sales-progression,-ensuring-timely-resolution-of-challenges.
Estate-Agent-Sales-Administrator-Development-Levels:
We-support-your-growth-through-a-structured-skill-development-framework:
- Concept:-Understand-and-clearly-describe-each-skill.
- Plan:-Create-a-written-plan-to-develop-skills,-using-training-manuals-and-learning-from-experienced-team-members.
- Implement:-Demonstrate-skills-in-practice-through-consistent-application.
- Coach:-Develop-the-ability-to-train-others-in-these-skills.
- Incremental-Improvement:-Identify-and-document-innovative-ways-to-enhance-processes,-contributing-to-business-wide-improvements.
Estate-Agent-Sales-Administrator-What-We-Offer:
- Training-&-Support:-Access-to-comprehensive-training-resources-and-mentorship-from-experienced-team-members-to-help-you-excel-in-your-role.
- Career-Development:-Opportunities-to-develop-skills,-take-on-additional-responsibilities,-and-progress-within-the-company-through-our-development-framework.
- Incentives:-Financial-and-recognition-based-rewards-for-achieving-KPIs,-such-as-solicitor/survey-referrals-and-Google-Reviews.
- Collaborative-Environment:-A-friendly,-team-oriented-workplace-where-your-contributions-are-valued,-and-your-ideas-are-encouraged.
- Tools-&-Resources:-Access-to-industry-leading-CRM-systems,-AI-tools,-and-office-resources-to-support-your-work.
If-you-are-an-experienced-Estate-Agent,-Estate-Agency-Administrator-or-an-Estate-Agency-Sales-Progressor,-we-would-love-to-receive-your-CV-and-application-today!
Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19-years of successful trading.-A milestone to be proud of...
Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions.
We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration.
Visit Kings Permanent Recruitment for website for online Estate Agency vacancies.
Find Adam Howes on LinkedIn.
Other jobs of interest...
Perform a fresh search...
-
Create your ideal job search criteria by
completing our quick and simple form and
receive daily job alerts tailored to you!