Working in Unity House, London, you will contribute to the delivery of high quality customer focused membership services, seek to continually improve our services, increasing member satisfaction and improving retention rates and proactively assist with administration and organisational support on behalf of Regional Organisers and Relief Regional Organisers. To succeed in this new role you will need: Demonstrable experience of providing an administrative service in a busy office environment Experience of providing excellent service to a wide range of service users including third party service providers, trade union members and trade union officers and other trade unions Demonstrable team working skills Strong computer literacy and working knowledge of Microsoft packages at an intermediate level (minimum requirement) Experience in the use of databases, including the production of tailored reports An awareness of the UK General Data Protection Regulations (GDPR) and other data protection and confidentiality requirements In return we can offer you a friendly working environment, a final salary pension scheme, and generous annual leave. The closing date for receipt of applications is Friday 29 th August 2025 at 16:00 hours. Applications are only accepted on the attached form. ..... full job details .....