Overview

Join to apply for the

Product Team Leader

role at

River Island .Department: Store Management • Location: Cheshunt • Compensation: £26,445 FTEWhat You’ll Be Doing

Deliver great product placement and ‘wow’ wearable outfits.Consistently deliver strong visual standards with the customer journey at the forefront of every decision.Confidently duty manage in all areas of the store operation including service, people, and operations.Support the Commercial / Product Manager in empowering the team within store to deliver for the customer by always putting customer experience at the centre of decision making.Have a good understanding of commercial tools and how to use to drive commercial actions.Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer and RFID.Support the management of store operations, including compliance with health and safety standards.Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.What You’ll Be Perfect If

You have previous experience in retail, preferably in a supervisor role.You are passionate about fashion and stay updated on the latest trends.You possess strong communication and interpersonal skills.You can motivate and inspire a team to achieve their best.You are proactive, adaptable, and thrive in a fast-paced environment.You love our products as much as we do so we create the best possible customer journey!Things To Consider

Fast-Paced Environment:

This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.Reporting:

Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.Managing People:

Strong emotional intelligence is essential, as you’ll be managing a diverse team.Hands-On Role:

While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.Weekend Work:

As part of the retail environment, you\''ll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.Deadlines:

Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.What We Can Offer

Generous 50% staff discount and uniform allowance so you can treat yourself to our latest products!Discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway.Stores fitted with Kindness Cupboards to support Islanders with basic food and hygiene products; we also work with the Retail Trust to provide support.Giver Island: Give as you earn scheme with matched funding.Progression focus throughout Retail and Head Office, with on-the-job training and qualifications.A generous bonus scheme and private pension plan.28 days (UK) / 30 days (ROI) paid holiday, inclusive of Bank Holidays. Option to buy additional holiday.Keeping You Safe

At River Island we are committed to the safeguarding of all employees and promote equality of opportunity. We will consider flexible working requests where possible. We support British values and welcome applications regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, faith or belief.

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