OverviewJob Title:

Business Support Admin Officer

Ref:

Newcastle 5275252

Pay rate:

£13.26 per hour PAYE

Role length:

Anticipated 3 months

DBS requirement:

A DBS may be required for this role

The roleWe are currently seeking an experienced and proactive Business Support Officer to join the Initial Response Service team, providing vital reactive support in a fast-paced and dynamic environment.

Key Responsibilities

Processing referrals and contacts following the morning triage

Handling telephone calls from internal and external professionals, as well as members of the public

Managing information requests, identifying relevant information from the systems and distributing it to appropriate parties

What the client is looking for

Proven experience in a high-pressure administrative or support role

Excellent communication skills

Ability to deal with challenging situations and work to statutory deadlines

Strong multi-tasking skills and the ability to adapt to changing priorities

Confident in the use of secure email systems and Microsoft Office

Previous experience with Eclipse or other Electronic Social Care Systems is desirable, though training will be provided

How to Apply

Quote the Job Title and Reference Number in your application.

Submit your CV in Word format.

Applications are reviewed on a rolling basis—early submission is recommended.

We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.

If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.

Please quote the Job Title and Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

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