The role:

This role is responsible for leading and executing strategic initiatives to drive sales growth, focusing on both Hotel accounts and Distributors. The position oversees sales targets, ensuring a balance between customer retention and new business acquisition. A key aspect of the role is building and nurturing strong relationships with senior stakeholders to strengthen customer loyalty and satisfaction. As a senior representative of Molton Brown, you will act as a brand ambassador, elevating brand visibility across multiple channels. Additionally, the role includes leading and motivating a team of six to deliver on commercial objectives and support long-term business growth.

What you will do:

Manage the Groups and Distributor sales team to drive sales and profit in line with global hotel strategy.Work with the Hotel Director to define what the global strategy means for Groups and Distributors.Deliver Sales and Profit vs. budget on a monthly basis and roll up to the annual target. Focus on growing key distributor markets and Global Groups.For own accounts:• Drive and achieve area sales, margin, and overall business profitability, ensuring sustainable growth.• Develop and execute strategic sales initiatives to maximize revenue across all accounts.• Monitor and analyse customer performance, identifying shortfalls and implementing corrective actions to improve results.Lead annual budgeting processes, ensuring financial targets align with company objectives for both top lines and bottom line and roll up across all Group Hotels and Distributors Hotel team.Prepare, present, and analyse sales and profit reporting.Ensure the sales team maintains the Account Management System by ensuring that all customer data, new account information, leads, and enquiries are updated on Salesforce.Become an industry expert regarding the assigned territory, and effectively build Molton Brown’s presence and brand awareness with key decision makers.Lead and manage a team; driving sales performance by setting clear objectives, delegating responsibilities effectively, and ensuring alignment with overall commercial goals.Project management of key business initiatives such as strategic development of the groups and distributor markets, marketing initiatives, Salesforce compliance including reporting.Negotiate with larger third-party groups for global deals.What you will need:Experience in new business development.Over 5 years of experience working in Sales with Hospitality, Groups, and Distributors at a global level.Preferably experience with a luxury brand selling B2B.Experience managing sales teams; driving sales performance through effective leadership, clear delegation of responsibilities, and alignment with commercial objectives.Ability to build and maintain cross-functional relationships internally and externally.Ability to adapt to work processes or procedures, work effectively and positively under pressure.Strong communication skills.Successful track record of achieving sales goals and budgets.Strong negotiation skills.Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people''s lives with high-quality products and services to create a Kirei Life for all — a beautiful life that respects the needs of consumers, customers, and the planet. Our corporate philosophy, the Kao Way, guides us in acting with integrity, driving innovation, and fostering trust and respect.

How we work: Having been recognized among the World''s Most Ethical Companies for 19 consecutive years, we are a purpose-driven company with strong values. We never compromise on quality and craft our products with care for consumers and the environment. At Kao, every employee can shape their job and career. We work collaboratively to achieve our goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces diversity and individual personalities because we believe diversity makes us stronger. We welcome applications from all areas of the global community.

Want to learn more? If you feel you are as unique as our products and want to discover why 33,000 people worldwide have chosen a career with us, please visit

https://www.kao.com/emea/en/

and review our privacy policy at

https://www.kao.com/emea/en/privacy/ .

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