Your new role This is an exceptional opportunity for the right individual to join an organisation that leads its market sector and provides outstanding products and services. The successful candidate will be joining a friendly and professional team, who all work to common goals and objectives, and share success. Within this role you will work as part of a team, providing customers with a world-class customer service journey. Duties include:Provide excellent customer service to all passengers and crew travelling through the airport.Accompany passengers and their luggage to lounge areas.Ensure that the terminal and all passenger lounges are maintained to exceptional standards.To be responsible for an efficient and safe transport of passengers and crew to and from the aircraft in a company vehicle or by escorting the passengers in their own vehicle.Provide support and assistance to crew.To assist all visitors, arriving and departing, with any specific requirements they might have, including hotel/restaurant bookings, car hire or other ground transportation.To be responsible for meeting and greeting every aircraft arriving as soon as they land, whether flights with passengers or "empty" flights.To provide welcome and check-in facilities for large flights in accordance to current operating procedures.To facilitate the arrival and departure process for passengers having to be checked by the Government agencies (Immigration, Special Branch, Customs, VAT (where ..... full job details .....