Clinic Receptionist - High end Aesthetics clinic
Job Opportunity: FOH Receptionist - Private Aesthetics Clinic in Harley Street!Location: Harley Street, London Employment Type: PermanentHours: Mon and Tues: 9.30am -5.30pmWed - Fri: 11am - 8pm2 weekends per month (time off in lieu)Salary: 30,000About the RoleOur client is seeking a proactive, organised, and personable Receptionist to join their high-end medical clinic based on Harley Street. This role is ideal for someone who thrives in a fast-paced environment, enjoys delivering exceptional patient care, and excels at keeping operations running smoothly behind the scenes. There is progression to grow into a Junior Clinic Manager - perfect next step from your receptionist experience!You''ll act as the face of the clinic, supporting both patients and the medical director to ensure every client receives a premium experience from the moment they enquire through to aftercare. Key ResponsibilitiesFront Desk and CommunicationWarmly greet patients and provide a professional front-of-house experience.Manage incoming enquiries across phone, WhatsApp, Instagram DM, website forms, and email.Confirm appointments, handle rescheduling/cancellations, and oversee patient flow.Bookings and Client SupportManage clinic bookings via online systems, ensuring calendars are accurate and up to date.Deliver exceptional pre- and post-treatment patient follow-ups.Provide clear and accurate information regarding treatments, pricing, and aftercare.Personal Assistance to the DoctorOrganise the doctor''s ..... full job details .....
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