Customer Service Support Delivery CoordinatorLocation: Remote from the UK Department: Client Services / MarketingType: 10 hours a week, 2 hours per day Role OverviewWe are seeking a proactive and conscientious Customer Service Delivery Coordinator to support the post-sales process and ensure seamless delivery of marketing packages. This role is ideal for someone who enjoys working with clients, managing digital assets, and keeping projects on track.Key ResponsibilitiesClient Onboarding: Liaise with clients after the sale to confirm package details and ensure alignment on deliverables and timelines.Asset Creation and Delivery: Design and deliver social media and email header assets using Canva, tailored to each client''s branding and campaign objectives.Content Scheduling: Coordinate the scheduling of QandA articles, providing clients with clear instructions on content requirements and deadlines.Client Follow-Up: Proactively chase clients for any outstanding materials required to complete their package delivery, maintaining consistent and professional communication.Skills and ExperienceExcellent communication and interpersonal skillsProficiency with Canva or similar design toolsStrong organizational and time management abilitiesExperience in a client-facing or project coordination roleFamiliarity with digital marketing or content production is a plusDesirable AttributesA proactive, can-do attitude with a focus on client satisfactionHigh attention to detail and ability to ..... full job details .....