COMMERCIAL ACCOUNT HANDLER
BIRMINGHAM
SALARY up to -40,000 DoE PLUS HYBRID WORKING

A well-established Birmingham-based insurance broker is expanding its team and is looking for a Commercial Account Handler to join and support the commercial insurance team.
In this role, you will assist Account Executives by managing client portfolio requests such as mid-term adjustments, renewals, and general client queries. You''ll work with mid-market and corporate clients, handling policies typically starting from around -15,000.
You will act as a key point of contact for clients, so strong communication skills and the ability to respond promptly and professionally to queries are essential.

• 25 days holiday plus Christmas and Bank Holidays
• Healthcare package
• 3x death in service cover
• Car parking facilities
• Bonus scheme
• Study payment and study leave support
• Corporate membership paid
• Hybrid working: typically 2 days home, 3 days in office

• Supporting Account Executives with client management and portfolio maintenance
• Liaising with clients and insurers to resolve queries
• Assisting with mid-term adjustments and renewal processes
• Preparing renewal documentation and reports for review
• Building and maintaining positive client relationships
• Handling day-to-day account administration tasks

• Experience in an Account Handler or similar customer-facing role within commercial insurance or financial services
• Exposure to commercial insurance policies, ideally mid-market clients
• Strong organisational and communication skills
• Commitment to gaining industry qualifications (Cert CII preferred, with willingness to work towards DipCII)
• A proactive and client-focused approach

We are currently shortlisting for interview. If you are an ambitious insurance professional seeking a new opportunity to develop your career, please apply today!

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