Overview

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.In the AI Workforce Specialist (ex-Modern Work Specialist) team we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end Modern Work thought leadership driving significant customer value and enabling transformational customer outcomes.As an AI Workforce Specialist you will build digital transformation modern work strategies with customers, collaborating across different groups inside the Customer environment to successfully enable customers to drive transition to Digital transformation in a hybrid work environment. You will lead consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Frontline Worker, Employee Experience, Teams Rooms and Phone, Next Generation Windows Experiences as well as Copilot opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your modern worker end-to-end expertise.In addition to the above, this position will be responsible for handling Japanese companies. You will report to the Japan team and take on the role of AI Workforce Specialist, approaching Japanese companies in this capacity.Microsoft''s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.Responsibilities

Account Planning and CXO/BDM Engagement with CRM and ERP expertise.Develop and maintain customer account plans for all the accounts in your designated territory which includes white space analysis, current customer solution and technology footprint/landscape, customer pains, competitive landscape, and industry trends.Deliver quality account and quota retirement territory plans.Drive BDM/CXO connections/engagements with Business Value Insights and value proposition of CRM and ERP at scale.Build and maintain qualified pipeline coverage by translating BDM priorities to initiatives.Lead customer envisioning in each opportunity, yielding output of customer agreed business challenges, prioritized with business value and v-team accountabilities.Deliver compelling board-level proposals with commercial options aligned to customer transformation plan.Create business outcomes, industry thought leadership customer stories and references.Leverage the Microsoft partner ecosystem to scale and complement solution selling.Qualifications

Proven solution sales or account management experience.Aptitude for vigorous sales activities with high quality and quantity from a customer obsession mindset.Understanding and business experience with AI solutions, CRM, ERP and similar business applications.Experience with selling SaaS, cloud-based solutions to large enterprise accounts and exceeding sales targets. (If not SaaS experience, business application experience is preferable.) Developing demand and pipeline by building BDM networking, assessing strategic customer objectives, digital transformation opportunity discovery, key improvement scenarios and an ability to measure and present incremental and new economic value from solutions proposed.Ability to sell solutions with connected end-to-end business transformation across business units within enterprise accounts.Understanding of low-code / no-code platforms and RPA solutions.Experience engaging with Japanese customers and business practices will be a plus.

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