Job Summary: We are seeking an experienced GlobalProtect End User Computing Engineer to join the Shared Technology Services End User Computing team. The successful candidate will be responsible for the administration, support, configuration, troubleshooting, and ongoing improvement of Palo Alto GlobalProtect remote access solutions, ensuring secure and reliable connectivity for users across multiple organisations. The role will also support wider EUC services including Microsoft Intune, Windows 11, endpoint security, application deployment, device management, and user computing technologies. The engineer will work closely with Network, Security, Infrastructure, and Service Desk teams to deliver secure remote access services while maintaining excellent user experience and compliance with cybersecurity standards. Key Skills and Requirements: Administer and support Palo Alto GlobalProtect remote access infrastructure. Configure and troubleshoot GlobalProtect client deployments, authentication methods, certificates, and connectivity issues. Manage VPN profiles, policies, client settings, and endpoint compliance integration. Investigate and resolve VPN connectivity, performance, and authentication incidents. Work with Network and Security teams to implement secure remote access solutions. Support migration projects involving VPN, ZTNA, Prisma Access, and remote connectivity services. Package, deploy, and maintain endpoint software using Microsoft Intune. Support Windows 10 ..... full job details .....