Are you currently an Operations Expert working in the travel industry?Do you have experience in ticketing, with excellent knowledge of international fare rules and policies?We are working with a lovely company who are looking for an Operatons and Sales Support Executive to join their fabulous team Role and Responsibilities:Book and ticket international and domestic air travel using Galileo GDS systemConfidently and effectively manage schedule changes, cancellations, re-issues and refunds within deadlines and whilst ensuring minimal costs and penalties to the business.Demonstrate exceptional knowledge of fare rules, airline policies and company terms and conditions.Book on-request ground elements via various platforms including hotels, cruise, rail, ferries, car hire, motorhome, excursions and transfers.Handle general enquiries on any/all of the above from both internal teams and external customers.Demonstrate a customer-centric approach and proactive communication via phone and email.Collaborate with internal departments to ensure a consistent and streamlined service.Stay updated on airline and supplier policy changes, industry regulations, and travel technology tools. Experience Required:Previous experience from within travel operations and customer support is essential.Proficient GDS experience is essential - GAL would be preferable.Strong knowledge of international fare and airline rules along with the ability to communicate effectively with external contacts.Excellent ..... full job details .....