Job Title: Commercial/SME Account HandlerLocation: Canterbury (Hybrid)Salary: £27,000-£38,000 DOEBenefits: 25 days holiday + BH, 4x DIS, employer pension, Perks at Work, BHSF benefits, CII support/funding, career progression, discretionary bonusAbout the Company: A respected independent broker with strong commercial market presence and a high-performing Kent office known for its collaborative culture and long-term client relationships. The business has seen steady, sustainable growth and supports staff through structured development and professional study options.Role Summary: This role supports a busy commercial team handling a diverse portfolio with GWP often sitting between a few thousand and c.£50k+, occasionally higher in this branch. The position offers hybrid working (2 days from home), though regular office collaboration remains important, and full office presence is required during probation. You''ll play an active part in retaining and developing client accounts while growing your technical capabilities.Key Responsibilities: • Manage renewals, adjustments and new business across mixed commercial lines: strengthen account retention and client trust • Handle varied risks including PO, PI, EL, fleet, cyber, commercial combined, contractors combined and motor trade: broaden your technical exposure • Produce and maintain accurate documentation and policy records: support a smooth client experience • Liaise with insurers and colleagues to secure competitive terms: ..... full job details .....