"Providing free, independent, confidential and impartial advice" Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. Generalist Advice Worker/Advice Session Supervisor or Trainee position Salary scale: SO1 - £38,585 to £40,514 per annum Full-time: 35 hours per week Term: Permanent Post funded by Southwark Council This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (A.S.S) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an A.S.S within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training. The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs. The role includes: Providing advice to the public and undertaking casework on social welfare law issues Supervising advice and gateway assessment sessions Supporting and supervising staff and volunteers To be successful you will need: Recent experience of giving ..... full job details .....