Client Affairs Officer (Adults'' Health and Care)

Our Client Affairs Team within Adults'' Health and Care provide a Deputyship and Appointeeship service of last resort for adults who have been assessed as lacking capacity to manage their own property and financial affairs. As a Client Affairs Officer, you will act on behalf, and in the best interests, of vulnerable adults, ensuring that their wellbeing and financial affairs are protected. What you''ll do: Be responsible for a caseload of clients, ensuring their income is maximised and their assets are safeguarded from abuse and exploitation. Empower clients to make decisions where possible, or make decisions in their best interests with regard to their known beliefs, wishes, and preferences in accordance with the Mental Capacity Act. Work closely with clients, their relatives, carers, and professional support to manage resources effectively to meet their needs and improve their quality of life. Visit clients to develop and maintain effective relationships and gain insight into their needs and aspirations. What we''re looking for: A working knowledge of benefits payable by the Department for Work and Pensions and other agencies, including eligibility and entitlement. An understanding of the issues affecting people who lack capacity to manage their property and financial affairs. Excellent verbal and written communication skills. Strong numeracy, budgeting, and IT skills. Confidence to work independently, organise and prioritise workload, and manage conflicting demands ..... full job details .....
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