The closing date for this position is the 19 th May 2026 ICT Technician Band 5 NIAS HQ, Knockbracken Temporary (Approx 6 months) £15.88 per hour 37.5 hours per week Main Purpose The post holder will be responsible for the support and delivery of an extensive range of Information Technology (IT) Systems within NIAS. As a member of the IT Team, he/she will provide support and assistance for the implementation, operation and improvement of the Trust''s IT Systems and Services. Main Roles and Responsibilities 1.In conjunction with the Senior IT Technician and IT Manager implement the Trust''s IT strategy and related policies to ensure the delivery of effective and efficient IT Services to allow the Trust to achieve its objectives. 2.Provide end user support and undertake complex fault diagnosis and resolution for the full range of IT Systems within NIAS ensuring that assigned faults are managed in accordance with Trust policies and procedures. 3.Maintain the Help Desk Management System, investigating and resolving fault calls using own expertise or if necessary in conjunction with third party maintainers to achieve a satisfactory and timely resolution. 4.Maintain an accurate inventory in the Help Desk Management System of computer hardware and software used within the Trust, ensuring that any changes are recorded in the System and the maintenance of files on equipment loaned to provide support to users. 5.Maintenance and support of third party software within NIAS ..... full job details .....