Quest Search and Selection is looking for a QA and Product Manager to oversee product quality, supplier compliance, and risk mitigation across general merchandise within the retail sector. This privately-owned business employs 1,500+ people across 70 UK locations and remains a leader in its field. Key Responsibilities of this Quality Assurance and Product Manager - Retail position: Lead product quality management, ensuring UK regulatory compliance for all hardline/general merchandise/accessories products.Ensure processes stay up-to-date with UK laws.Manage vendor relationships, ensuring SEDEX compliance and timely resolution of audit issues.Source high-quality vendors, negotiate contracts, and manage rebates.Work with testing labs, audit houses, third-party partners, and suppliers.Oversee QA/QC policies, product quality issues, recalls, and returns.Maintain product compliance, manage test certificates, and ensure safety data sheets.Lead ethical and environmental audits, maintaining due diligence. Key requirements of this Quality Assurance and Product Manager - Retail position: 4-5+ years'' experience in quality/compliance roles.Leadership experience managing a small team (2 reportees).Experience with external agencies, vendors, and contract management.Strong communication skills and knowledge of UK/EU testing requirements.Familiar with SEDEX systems and third-party audits.Detail-oriented and process-driven. Benefits of this Quality Assurance and Product Manager - Retail ..... full job details .....