IT Support Analyst with Microsoft 365, Windows systems and networking experience required by a digital technology solutions provider. In this role you deliver both first and second-line support across infrastructure and end-user systems during a key period of team cover. This is an Inside IR35, three-month fixed-term contract based on-site in Bromborough, with potential to extend on a rolling monthly basis. The internal IT team supports over 150 users across multiple UK sites, working with a varied technology stack in a hands-on environment. The role offers exposure to both operational support and project-based work within a close-knit team. Responsibilities: Deliver first and second-line support across Microsoft 365, hardware, and core systems Maintain, configure and troubleshoot laptops, desktops and user peripherals Support network functions including VLAN, Wi-Fi, and switch configuration Administer user accounts via Active Directory and Azure Manage and resolve helpdesk tickets in line with internal SLAs Required: Strong experience supporting Microsoft 365 and Windows environments Proven ability to handle both first and second-line support tasks independently Working knowledge of networking principles including VLANs and Wi-Fi Experience with Active Directory and user administration Ability to work fully on-site, five days per week Offer: Fixed-term contract, based on a circa 30,000 - 33,000 per annum On-site role in Bromborough Monday to Friday, standard hours ..... full job details .....