IT Support Technician

IT Support TechnicianCardiff£27,000 per annumWhat You''ll Do:Join a close-knit and supportive IT team where you''ll be the go-to expert for resolving user issues, managing hardware and software, and ensuring seamless day-to-day operations across both on-site and remote teams. You''ll provide technical support across multiple systems, maintain company assets, and contribute to improving processes with your expertise.You''ll work closely with internal users, delivering professional and prompt support, and occasionally travel to remote offices. This is an excellent opportunity for someone passionate about IT and eager to develop their skills in a dynamic environment.What You''ll Bring:At least 3 years'' experience in a similar IT support roleStrong problem-solving and organisational abilitiesExcellent communication and interpersonal skillsExperience with Windows and Office 365 managementProficiency in Active Directory, AzureAD, and Exchange OnlineConfident with desktop setup, software installations, and basic hardware upgradesAbility to troubleshoot independently and escalate when necessaryWillingness to work flexibly, including evenings and weekends on a rotaA professional, team-oriented attitude with a commitment to learning and growthWhy You Should Apply:This is your chance to grow within a successful, multi-award-winning company that values its people and encourages development. With hands-on involvement across various IT systems and the chance to contribute meaningfully to ..... full job details .....
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