Customer Service Coordinator Location: Leicester Job Type: Permanent, Full-Time Pay: From 12.71 per hour 365 People are recruiting for an established Leicester-based business looking for a Customer Service Coordinator to join their friendly and growing team. This is an excellent opportunity for someone looking to build a career in customer service and sales support. You do not need years of experience for this position. You may already have some customer service, administration or sales experience, but we are equally interested in people with transferable skills who are confident communicating with customers and keen to learn. Full training will be provided on the company''s products, systems and processes. The Role You''ll become part of a close-working team responsible for looking after customers and helping enquiries and orders run smoothly. Your duties will include: Speaking with customers by telephone and email Handling incoming enquiries Preparing quotations and following them up Processing and monitoring customer orders Keeping customers updated on progress Building relationships with regular customers Following up enquiries and potential opportunities Liaising with colleagues and other departments Helping resolve customer queries Keeping customer and order information up to date Providing general sales and administration support Learning the company''s products and services Taking on additional responsibility as your confidence develops Who We''re Looking For ..... full job details .....