Customer Relationship / Business Development Role

As a key member of the team, you will be responsible for managing existing customer relationships while also identifying, engaging, and onboarding new customers across our operating regions. You will play a crucial role in the pre-contract and tendering process, working closely with internal departments to ensure the delivery of Aptus'' market-leading service.

If you are motivated, commercially minded, and passionate about delivering exceptional customer service while driving business growth, we would love to hear from you.

Key Responsibilities

• Ensure high levels of customer service and expectations are consistently met
• Build and maintain strong, long-term customer relationships
• Facilitate and manage external face-to-face meetings
• New customer acquisition and onboarding
• Lead generation and pipeline development
• Collaborate effectively between pre- and post-contract teams
• Monitor and manage customer performance metrics

What We''re Looking For

• Strong communication and interpersonal skills
• Confidence in leading and contributing to meetings
• Willingness to work within Aptus'' company ethos and values
• Effective networking and relationship-building skills
• Experience in customer relationship management or coordination
• Strong time management and organisational skills
• Leadership qualities and a proactive approach
• Commitment to the ongoing success of Aptus Utilities

What We Offer

• Cashback benefits including eye care, dental, and prescription plans
• Gym, fitness, and retail discounts
• Donate a Day - an extra paid day off each year for charity or community work
• Mentoring and ongoing career guidance
• Support for physical and mental wellbeing through our Employee Assistance Programme

Office Location Bolton-Midlands-Yorkshire-or newcastle

Customer Relationship / Business Development Role

Location: North East - Gateshead (Follingsby Park, NE10 8YG)My client a leading ICP is looking for a customer-focused and driven individual to join our dynamic team, based from the North East (Newcastle/Gateshead) office.

As a key member of the team, you will be responsible for managing existing customer relationships while also identifying, engaging, and onboarding new customers across our operating regions. You will play a crucial role in the pre-contract and tendering process, working closely with internal departments to ensure the delivery of Aptus'' market-leading service.

If you are motivated, commercially minded, and passionate about delivering exceptional customer service while driving business growth, we would love to hear from you.

Key Responsibilities

• Ensure high levels of customer service and expectations are consistently met
• Build and maintain strong, long-term customer relationships
• Facilitate and manage external face-to-face meetings
• New customer acquisition and onboarding
• Lead generation and pipeline development
• Collaborate effectively between pre- and post-contract teams
• Monitor and manage customer performance metrics

What We''re Looking For

• Strong communication and interpersonal skills
• Confidence in leading and contributing to meetings
• Willingness to work within Aptus'' company ethos and values
• Effective networking and relationship-building skills
• Experience in customer relationship management or coordination
• Strong time management and organisational skills
• Leadership qualities and a proactive approach
• Commitment to the ongoing success of Aptus Utilities

What We Offer

• Cashback benefits including eye care, dental, and prescription plans
• Gym, fitness, and retail discounts
• Donate a Day - an extra paid day off each year for charity or community work
• Mentoring and ongoing career guidance
• Support for physical and mental wellbeing through our Employee Assistance Programme

Office Location (North East):
Gateshead, Tyne and Wear,

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.