Insight Executive Group are delighted to be working with a multi-national facilities management company who are looking to recruit a Portering Manager to join their healthcare team in South East London. The role is a permanent full time position with a starting salary of up to £50k. The Portering Manager will be responsible for: reviewing and planning service improvements in a demanding NHS environment to ensure improved services managing efficient and customer focused portering services within the agreed budget maintaining services that exceed the level of performance required of the contractual quality performance regimes, to eliminate the risk of financial penalties developing and maintaining effective communication with patients, relatives and Trust staff adopting a team approach and participate fully with colleagues in the delivery and development of efficient integrated services building and maintaining effective relationships with staff, clients and other departmental supervisors motivating staff through good communications, team meetings and individual contact, progressing and feeding back to the General Manager on any issues raised, consistent monitoring of quality control systems for the portering service through appropriate IT systems as instructed The successful Portering Manager will be able to demonstrate: proven experience of managing a complex service with a diverse workforce in a customer/patient service environment proven experience of managing a ..... full job details .....