IT Service Desk ApprenticeLocation: Vesty Business Park, Vesty Road, Bootle, L30 1NYQualification; Level 3 Information Communications Technician 17,500 starting salaryRef - 1959When you join one of Telent''s Apprenticeship Programmes you will be working as part of a company that effects the everyday lives of people across the UK and Ireland. With our diverse portfolio of projects and areas of specialities, we offer a range of apprenticeships to suit different types of learners. You will have the opportunity to grow, develop and learn from professionals whilst building your career with Telent and gaining industry leading qualifications. We rely on our Early Careers Talent to become our leaders of the future, so its vitally important for us to find the individuals with passion and potential to achieve together. Join Telent and be part of something bigger.When you join our IT Team at Telent, you''ll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation''s critical infrastructure connected and protected. What you''ll do:Provision of 1ST, 2nd and 3rd line remote and in person IT support of End User Compute environment, software distribution and software packaging.Taking ownership for all incidents and requestsInitial incident triage of all requestsMaintaining the rapport with ..... full job details .....